Refund Policy

Returns: 30 days, free
You can return a pair within 30 days of delivery, and the return shipping is on us. Send it back unworn beyond trying it on, in its original condition, with its case, cloth and packaging. To start a return, email contact@freddius.com with your order number. We will send you a prepaid return label.

Refunds
Once we receive the pair and check it, we refund your original payment method and let you know by email. Your bank may take a few days to show it.

Exchanges
To change frames, return the pair you have and place a new order while stock lasts.

Warranty: 2 years
Every pair has a 2-year warranty from the day it is delivered. If a hinge, temple or frame fails because of a manufacturing defect, we repair or replace the pair for free, including shipping. If the same frame is sold out, we offer another frame or a refund. The warranty does not cover scratches, accidental damage (drops, being sat on, bent temples), loss or theft, or normal wear. To make a claim, email contact@freddius.com with your order number and a photo of the problem.

Damaged or wrong pair
If your pair arrives damaged or is not the frame you ordered, email us with your order number and a photo and we will make it right.

Questions
Write to contact@freddius.com or send us a DM on Instagram at @freddi.usa.